Debtors & Creditors Liaison

Job Summary:

Invoicing, collecting outstanding balances and maintaining customer accounts.
Processing and capturing supplier invoicing and information.
You will be expected to utilize strong communication and organizational skills to manage customer accounts.

Responsibilities:

Responsible for general admin duties related to debtors and creditors.
Upload of debtors and creditors on Xero.
Control trade debtors.
Correctly reconcile and allocate payments.
Investigate and clear all queries arising on the processing of debtors and creditors.
Manage customer accounts and keep track of outstanding debts
Contact debtors through phone, email, or mail to learn about their payment status
Negotiate payment plans with customers who are behind on their payments
Provide exceptional customer service to debtors while adhering to organizational policies and procedures.
Follow up and report on outstanding accounts.
File and maintain documentation on all communications, transactions and payment arrangements associated with
trade debtors.
Provide support to the financial manager.
Other ad-hoc duties.

Grade 12.
A high degree of accuracy and attention to detail.
Ability to maintain confidentiality and exercise extreme discretion.
Ability to work independently and manage multiple accounts
Prior experience in debt collection or customer service preferred
Ability to work under pressure and handle difficult conversations with debtors
Analytical and problem-solving skills.
Decision-making skills.
Effective verbal and listening communication skills.
Effective written communications skills.
Ability to communicate effectively.
Computer skills, including the ability to operate computerized accounting, spreadsheet and word-processing
programs.
Time management skills.

Experience with Xero Accounting Software is preferred.
Accounting qualification would be advantageous.
Only applicants being considered for the role will be contacted.
A probation period of 3 months applies.

If you possess these skills and qualifications, we encourage you to apply for this position and become an integral part
of our team.

Full-time